FAQ

The Jax offers one- and two-bedroom loft apartments in St. Paul, MN, with spacious layouts, oversized windows, exposed brick, 11-foot ceilings, and original architectural details. For current availability, pricing, and layout options, please visit the Floor Plans page or contact our leasing team.

You can schedule a tour of The Jax by visiting the Schedule a Tour page, submitting a request through the Contact Us page, or calling our leasing office directly. Our team can walk you through available floor plans, loft-style apartment features, shared amenities, parking options, and current move-in timelines.

Once you choose your preferred apartment home, you’ll complete the online application, submit the application fee and holding deposit, and provide any required documentation. Applications are reviewed for income, credit, rental history, and public criminal records. If an applicant does not meet eligibility requirements, the holding fee will be refunded.

Most applications are processed within 1–3 business days once all required documents have been received. Timing can vary depending on verification needs and how quickly supporting information is submitted.

The Jax offers flexible lease terms ranging from 6 to 18 months, depending on availability and the time of year. Please contact the leasing office or submit an inquiry online for the most current lease term options.

Yes. If your preferred apartment layout is not currently available, you can join our priority waitlist by submitting an online application, a $50 application fee per person, and a $75 priority reservation deposit. Our leasing team will contact you when a matching home becomes available.

The Jax stands out for its authentic loft character, creative history, oversized layouts, preserved architectural details, and striking exterior mural by Ta-coumba T. Aiken. With exposed brick, 11-foot ceilings, oversized windows, original materials, and a walkable location near Lowertown destinations, The Jax offers a more artistic and expressive alternative to a standard downtown apartment community.

Monthly rent at The Jax varies by floor plan, apartment size, features, availability, and lease term. For the most accurate pricing, please visit the Floor Plans page or contact our leasing team directly.

Utilities are not included in the monthly rent. Residents are responsible for electricity, water, sewer, trash, and optional services such as cable and internet. Please contact the leasing office for complete utility details.

Security deposit amounts vary based on screening results and may range from $500 to one month’s rent. Please contact our leasing office for deposit requirements specific to your application.

A $50 non-refundable application fee is required per applicant, along with a $175 holding fee to reserve your selected apartment during the approval process. Once approved, the holding fee will be applied toward your security deposit. If an applicant does not meet eligibility requirements, the holding fee will be refunded.

Yes, renters insurance is required for all residents at The Jax with a minimum liability coverage of $100,000. Please contact the leasing office for policy requirements and available options.

Yes! The Jax is a pet-friendly apartment community in St. Paul, welcoming up to two pets per apartment home.

The Jax allows up to two pets per apartment. A $200 non-refundable pet fee applies, and monthly pet rent is $30 for cats and $40 for dogs.

Yes, breed restrictions apply, and pets are subject to a 75 lb. weight limit. Please contact the leasing team for the current restricted breed list and full pet policy details.

Yes. The Jax offers a pet washing station, making it easier to care for your pet without leaving the community. The walkable location near shops, restaurants, parks, and downtown destinations also supports an active lifestyle for pet owners.

Each apartment includes a full stainless-steel Whirlpool appliance package featuring a refrigerator, oven and range, microwave, dishwasher, and garbage disposal. Homes also include a full-sized in-unit washer and dryer for added convenience. Additional kitchen features include white quartz countertops, white flat panel cabinetry, a white herringbone tile backsplash, a single-basin kitchen sink, a gooseneck faucet with pull-down sprayer, and a built-in wine rack. Select kitchens also include an eat-in breakfast bar or island.

Yes, every apartment at The Jax includes a full-sized in-unit washer and dryer, adding everyday convenience directly inside your home.

Yes, all apartments include central air conditioning and heating, along with a programmable digital thermostat for added comfort and control.

Apartments are offered unfurnished, but our leasing team can connect you with third-party furnishing providers if needed.

The Jax pairs preserved loft character with updated finishes throughout the community. Apartment homes include white quartz countertops, stainless-steel appliances, white flat panel cabinetry, oak-tone wood-style plank flooring, custom pendant lighting, designer bathroom tile, and full-sized in-unit laundry. Select layouts also include breakfast bars or islands, walk-in closets with built-in shelving, walk-in showers, and unique architectural details.

The Jax creates an authentic loft-style living experience through 11-foot exposed ceilings, original brick accent walls, oversized windows, expansive layouts, and preserved architectural details from the building’s industrial past. Select homes also feature unique multi-level floor plans that enhance the open, loft-inspired feel. Each home feels connected to the building’s history while still offering modern finishes and everyday functionality.

Yes. Select apartments at The Jax include distinctive architectural features that reflect the building’s history as a warehouse, manufacturing space, and creative studio hub. Because these details vary by floor plan and apartment location, our leasing team can help you find available homes with the character features you are looking for.

The Jax offers a resident clubroom with tech-ready entertainment space, lounge areas with work-from-home features, Wi-Fi access in common areas, a 24-hour fitness center with yoga studio, indoor bike storage with repair station, package locker system, rentable storage units, reservable resident parking, controlled access with FOB entry, and 24-hour emergency maintenance.

Yes. The Jax includes a 24-hour fitness center with a yoga studio, giving residents space to stay active without leaving the building.

Yes. The Jax offers reservable parking spaces for residents. Please contact the leasing office for current parking availability, pricing, and parking details.

Yes. Residents have access to a tech-ready clubroom with entertainment space, along with lounge areas designed with work-from-home features. These spaces give residents room to gather, focus, or spend time outside their apartment.

Yes. The Jax offers indoor bike storage with a repair station, making it easier for residents to bike around Lowertown, Downtown St. Paul, and nearby trails or transit connections.

Yes. The community includes a package locker system, giving residents a convenient way to receive deliveries.

Yes. Rentable storage units are available for residents who need additional space beyond their apartment. Please contact the leasing office for current availability and pricing.

The Jax incorporates original architectural features throughout the building, including a preserved historic elevator cage and original materials that reflect the property’s industrial past. The exterior mural by Ta-coumba T. Aiken adds another layer of creative identity and makes the building feel distinctly connected to St. Paul’s arts scene.

The Jax is near Green Line light rail access by Union Depot, providing connections across the Twin Cities metro, including routes toward Minneapolis and the University of Minnesota. Nearby I-94, I-35E, and US-52 also make it easy to travel throughout St. Paul, Minneapolis, and surrounding employment centers.

Yes. The Jax is located near the Saint Paul Farmers Market, CHS Field, Union Depot, Mears Park, Lowertown destinations, shops, restaurants, and entertainment. The Mississippi River waterfront and Harriet Island are also nearby for trails, events, and riverfront recreation.

The Jax is located within the Saint Paul Public School District. Nearby colleges and universities include Hamline University, the University of Minnesota, the University of St. Thomas, and Augsburg University.

The Jax is near major employers and destinations including 3M, U.S. Bank, Ecolab, the Saint Paul Saints, MSP International Airport, Delta Air Lines, Sun Country Airlines, and additional downtown St. Paul offices. The community also offers convenient access to CHS Field, Union Depot, Mears Park, the Saint Paul Farmers Market, the Mississippi River waterfront, and Harriet Island.

Yes. The Jax is located near Lowertown destinations, placing residents close to dining, entertainment, the Saint Paul Farmers Market, CHS Field, Union Depot, Mears Park, and downtown St. Paul attractions.

Nearby roadways include I-94, I-35E, and US-52, providing access to Downtown Minneapolis, MSP International Airport, 3M World Headquarters, and surrounding Twin Cities employment centers.

Yes. The Jax is located inside the former Michaud Brothers Building, which later housed The Jax Manufacturing Company and creative studio spaces. Its history as a warehouse, manufacturing space, and artist hub still shapes the building’s loft-style character through exposed brick, oversized windows, preserved details, and original architectural features.

The exterior mural at The Jax was created by Ta-coumba T. Aiken, a well-known artist whose work adds to the building’s bold, creative identity. The mural helps make The Jax visually distinct while connecting the community to the artistic character of St. Paul.

Residents can pay rent through the online resident portal using ACH or major credit cards. Please note that processing fees may apply to debit and credit card payments. Personal checks and cashier’s checks are also accepted.

Residents can submit maintenance requests through the online resident portal. Emergency maintenance services are available 24 hours a day for urgent issues.

If you need to break your lease, early termination fees may apply. Please refer to your lease agreement or contact the leasing office for details.

No, subletting is not permitted under any circumstance at The Jax. However, leaseholder change agreements may be available; please contact the leasing office for details on that process.

Guests are welcome at The Jax, but extended stays may require prior approval from the leasing office. Please refer to your lease agreement or contact our team for full guest policy details.